The Value of Effective Communication and Addressing Conflict in Interprofessional Healthcare Teams: A Focus on Beginning Registered Nurses

QUESTION

  • Critically discuss (why and how) the value of open, assertive and mindful communication for the beginning/graduate registered nurse when engaging with the interprofessional health care team in a new clinical area of practice.
  • Explain how (give a number of reasons) conflict may occur between the beginning registered nurse and the intraprofessional nursing team and give 1 (one) evidence-based example of a potential negative outcome that may occur because of conflict between nurses. it needs introduction and conclusion.
  • the refrences list are:
  1. Assi, Mary Jo, Peterson, Cheryl, & Hatmaker, Debra D. (2019). Chapter 13: Workforce advocacy for a professional nursing practice environment. In Contemporary nursing: Issues, trends, & management (8th ed., pp. 232-250). Elsevier.
  2. Kalaitzidis, E., & Jewell, P. (2020). The concept of advocacy in nursing: A critical analysis. The Health Care Manager, 39(2), 77-84. https://doi.org/10.1097/HCM.0000000000000292

 

  1. Tarhan, M., Doğan, P., & Kürklü, A. (2022). The relationship between nurse-nurse collaboration and work readiness among new graduate nurses. Nursing Forum, 57(6), 1104-1110. https://doi.org/10.1111/nuf.12795
  2. Walker, F. A., Ball, M., Cleary, S., & Pisani, H. (2021). Transparent teamwork: The practice of supervision and delegation within the multi‐tiered nursing team. Nursing Inquiry, 28(4). https://doi.org/10.1111/nin.12413
  3. Donovan, H. (2023c). Preparing for Nursing Practice (1st ed). Cengage Learning Australia. https://ebookcentral.proquest.com/lib/QUT/detail.action?docID=30592841
  4. Gjyn O’Toole. (2020). Chapter 14: Conflict and communication for the health care professional. In Communication: core interpersonal skills for healthcare professionals (4th edition, pp. 198-210). Elsevier Australia. https://qut.primo.exlibrisgroup.com/discovery/fulldisplay?docid=alma991010359238604001&context=L&vid=61QUT_INST:61QUT&lang=en&search_scope=MyInst_and_CI&adaptor=Local%20Search%20Engine
  5. Blackstock, S., Cummings, G. G., Glanfield, F., & Yonge, O. (2023). New Graduate Nurses’ Incivility Experiences: The Roles of Workplace Empowerment, Nursing Leadership and Areas of Worklife. Policy, Politics, & Nursing Practice, 24(2), 118-139. https://doi.org/10.1177/15271544221140475

 

  1. Brogan, E., Rossiter, C., Fethney, J., Duffield, C., & Denney‐Wilson, E. (2022). Start Healthy and Stay Healthy: A workplace health promotion intervention for new graduate nurses: A mixed‐methods study. Journal of Advanced Nursing, 78(2), 541-556. https://doi.org/10.1111/jan.15116
  2. Chang, E., & Daly, J. (Eds.). (2020). Chapter 6. Preparing for role transition. In Transitions in nursing: preparing for professional practice (Fifth edition, pp. 77-91). Elsevier Australia. https://qut.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&package_service_id=15123516070004001&institutionId=4001&customerId=4000

 

  1. Brooks, I. A., & Morphet, J. (2021). The defining characteristics of newly graduated nurses – A Delphi study. Nurse Education in Practice, 51. https://doi.org/10.1016/j.nepr.2021.102985

ANSWER

The Value of Effective Communication and Addressing Conflict in Interprofessional Healthcare Teams: A Focus on Beginning Registered Nurses

Effective communication is a cornerstone of successful interprofessional healthcare collaboration, particularly for beginning registered nurses entering new clinical areas. This essay critically discusses the value of open, assertive, and mindful communication for these nurses when engaging with interprofessional healthcare teams. It also delves into potential conflicts that may arise within the intraprofessional nursing team, along with an evidence-based example of a negative outcome resulting from such conflicts.

Value of Open, Assertive, and Mindful Communication

Understanding Roles and Responsibilities: Open communication fosters a clear understanding of roles and responsibilities within the interprofessional team. It enables beginning registered nurses to navigate the complex healthcare landscape, leading to improved patient care outcomes (Assi et al., 2019).

Patient-Centered Care: Mindful communication enhances the holistic approach to patient care by considering emotional and psychological aspects. This approach aligns with patient-centered care, ensuring the integration of physical and emotional well-being (Kalaitzidis & Jewell, 2020).

Preventing Errors: Open communication facilitates the sharing of crucial patient information, leading to the prevention of errors and adverse events. It promotes transparency and minimizes the risks associated with miscommunication (Tarhan et al., 2022).

Conflict and Negative Outcomes

Deteriorating Work Environment: Conflict within the intraprofessional nursing team can result in a toxic work environment, affecting morale and job satisfaction. This may lead to emotional exhaustion and burnout among nurses (Blackstock et al., 2023).

Diminished Patient Care: In cases of unresolved conflict, nurses may experience decreased job engagement, leading to suboptimal patient care. Reduced collaboration and communication may negatively impact patient safety and outcomes (Brogan et al., 2022).

Disruption of Workflow: Conflict can disrupt the smooth workflow of the healthcare team. In cases where communication barriers exist, tasks may not be performed efficiently, potentially compromising patient care (Chang & Daly, 2020).

Conclusion

Open, assertive, and mindful communication is integral for beginning registered nurses when engaging with interprofessional healthcare teams. It enhances collaboration, promotes patient-centered care, and prevents errors. In contrast, conflicts within the intraprofessional nursing team can lead to a deteriorating work environment, diminished patient care, and disruptions in workflow. By prioritizing effective communication and addressing conflicts promptly, beginning registered nurses contribute to a positive work environment, improved patient outcomes, and the overall success of interprofessional healthcare collaboration.

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