You are working for a new restaurant at Yagan Square. The restaurant has been open for the past 12 months and currently employs 4 full time staff, 2 part time and 2 casuals. Perth City promised major influx of offshore tourists visiting Perth as well as regular local traffic of office workers. WA today reported on the challenging trading environment (click here to access article) and since then it has not improved. The business is trading below its expectation and so far has just managed to pay its bills. The business is also challenged by the heatwaves WA experienced this year, which is impacting on food storage as the second-hand cool room struggles to keep up. Taking into account the current political, economic, social, legal, technological and policy context specific to WA, undertake a risk assessment and make recommendation to the owner for the upcoming 12 months period.
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note i have to save it as a pdf . So please answer in a way that i can organise as pdf. Answer has to be based on Western Australia senecio. Give some reference too
The restaurant industry in Yagan Square, Perth, Western Australia, faces several challenges in the current business environment. After operating for 12 months, the restaurant is grappling with below-expectation revenue, difficulties in maintaining food storage due to heatwaves, and the broader economic landscape in Western Australia. This assessment examines the risks associated with the restaurant’s operation and provides recommendations for the upcoming 12 months.
Western Australia has recently faced economic challenges, as reported by WA Today. The state’s economic climate directly impacts the restaurant’s revenue, given its dependence on local office workers and offshore tourists. The uncertain economic outlook, coupled with the effects of the global pandemic, can result in decreased consumer spending on dining out.
Recommendation: To mitigate economic risks, the restaurant should diversify its customer base. This could involve expanding its services to include takeout and delivery options, as well as catering for local businesses.
The recurring heatwaves in Western Australia have adversely affected the restaurant’s ability to maintain food storage. The struggle to keep the second-hand cool room operational poses a risk to food safety, quality, and overall customer satisfaction.
Recommendation: Invest in upgrading the cooling infrastructure, such as acquiring a new, energy-efficient cooling system. Additionally, the restaurant should consider implementing a food safety plan to ensure that food storage and handling comply with health regulations.
The restaurant employs a mix of full-time, part-time, and casual staff. The turnover in the hospitality industry can be high, leading to challenges in maintaining a skilled and reliable workforce.
Recommendation: Develop a comprehensive staff retention strategy that includes competitive wages, training programs, and a positive work environment. This will help retain experienced staff and reduce recruitment costs.
The restaurant’s success relies on both tourist and local office worker traffic. The unpredictable nature of tourism and changing work patterns due to the COVID-19 pandemic present risks to the restaurant’s revenue stream.
Recommendation: Implement marketing strategies to attract both tourists and local professionals. These strategies should include promoting unique menu offerings, happy hour specials, and collaborations with local attractions to draw in tourists.
Stringent health and safety regulations are crucial in the food industry, and non-compliance can lead to fines and reputation damage.
Recommendation: Regularly review and update health and safety protocols to ensure compliance with local regulations. Conduct staff training on food safety practices and maintain accurate records.
In an increasingly digital world, the restaurant must maintain an online presence to remain competitive.
Recommendation: Invest in a user-friendly website and engage in active social media marketing to reach a wider audience and allow for online orders and reservations.
To navigate the challenging business environment in Yagan Square, Perth, Western Australia, the restaurant must address economic uncertainties, climate-related issues, staffing concerns, and regulatory compliance. By implementing the recommended strategies, the restaurant can mitigate risks, improve its operational efficiency, and enhance its overall prospects for the upcoming 12 months.
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