“Gucci TikTok Incident: A Crisis Management Case Study in Luxury Fashion”
QUESTION Case Study Project Business Report Gucci is part of the global luxury group Kering, which manages renowned houses in fashion, leather goods, jewellery, and eyewear. In April 2023, a Gucci employee in Los Angeles posted an unboxing one-minute TikTok video showcasing the company’s products provided to her as a new employee. In the caption of the video, she jokingly wondered if she should just […]
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