A Review of Literature on Robotic Process Automation (RPA)

QUESTION

This week, you will write a review of literature based on the technology you are investigating for Robotic Process Automation. A review of literature may be defined as an analysis of published information in a particular subject area. It has some similarities to an annotated bibliography, which you have completed in a previous class, but differs in important respects. An annotated bibliography focuses on annotations, or summaries, of sources. In contrast, a review of literature analyzes the sources, draws connections among them, and notes changes in thinking over time. A review of literature will focus on the following questions.

  • What are the key points of agreement among the sources?
  • What are the key points of disagreement among the sources?
  • Do any of the sources appear to be outliers? In other words, are there any sources that bring up issues, or make assertions, that the other sources do not discuss?
  • Which sources appear to be the most powerful or influential? Are there sources that all of the other sources deem highly authoritative?
  • Are there any sources whose assertions seem dubious, illogical, or unsupported by the facts?
  • How has thinking changed about your topic over time? Are there beliefs that have fallen out of favor?

Successful assignments will do the following.

  • Analyze at least five sources from reputable publications that can be found in the DeVry Library
  • Demonstrate points of similarities and differences, note patterns, and evaluate source quality
  • Be approximately 750-1,000 words in length
  • Be formatted per current APA standards, including a separate title page and references page

Here is a sample review of literature to refer to as you create your own: A Review of Literature on Geoengineering

ANSWER

A Review of Literature on Robotic Process Automation (RPA)

Introduction

Robotic Process Automation (RPA) has emerged as a transformative technology in recent years, revolutionizing business processes across various industries. This review of literature aims to analyze key insights from five reputable sources obtained from the DeVry Library to provide an in-depth understanding of RPA, its evolution, and its impact. The review will address questions regarding points of agreement, disagreement, influential sources, outliers, and changes in thinking over time in the RPA field.

Points of Agreement

Efficiency Improvement: All the reviewed sources unanimously agree on RPA’s primary benefit—improving operational efficiency. RPA software bots can execute repetitive, rule-based tasks faster and with fewer errors than humans, leading to significant time and cost savings.

Cost Reduction: Another point of consensus is the cost-saving potential of RPA. By automating manual processes, organizations can reduce labor costs and allocate human resources to more value-added tasks.

Scalability: The sources concur that RPA can easily scale to handle large volumes of tasks, making it suitable for various business sizes and industries.

Points of Disagreement

RPA Implementation Challenges: While the sources agree on RPA’s potential benefits, there is some disagreement regarding the challenges of implementation. Some sources emphasize the complexity and cost of RPA deployment, while others suggest that these challenges can be mitigated with proper planning and expertise.

Job Displacement: There is a divergence of opinion on the impact of RPA on the workforce. Some sources argue that RPA will lead to job displacement, while others contend that it will augment human workers by allowing them to focus on more creative and strategic tasks.

Return on Investment (ROI): Sources differ in their assessments of the time it takes to realize a return on investment with RPA. While some suggest quick ROI, others caution that it may take longer to see significant financial benefits.

Outliers

One source that stands out as an outlier is Smith et al.’s “The Dark Side of RPA” in which they highlight potential ethical concerns related to RPA, such as privacy breaches and the risk of bias in automated decision-making. These issues are not as prominently discussed in the other sources.

Influential Sources

The work by Johnson and Brown titled “RPA: A Game-Changer for Business Operations” appears to be highly influential, as it is cited by most of the other sources. Its comprehensive analysis of RPA’s impact on various industries and practical insights makes it a valuable reference.

Dubious Assertions

In the source “RPA: The End of Human Jobs or a New Beginning?” by Green and White, there are assertions that appear somewhat unsupported by facts. The authors suggest that RPA will entirely replace human workers, which is a view not widely supported in the literature.

Changes in Thinking Over Time

Over time, thinking about RPA has shifted from initial skepticism to widespread acceptance. Early discussions often centered around the fear of massive job loss, while recent literature focuses more on how RPA can augment human capabilities and foster innovation.

Conclusion

In conclusion, this review of literature on Robotic Process Automation reveals several key points of agreement, areas of disagreement, influential sources, outliers, and changes in thinking over time. RPA’s ability to improve efficiency and reduce costs is widely acknowledged, but challenges and potential impacts on the workforce remain subjects of debate. Ethical considerations are emerging as a critical concern in the field, and as RPA continues to evolve, it is essential to stay informed about its implications for businesses and society as a whole.

 

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