Contrast, or compare therapeutic and non-therapeutical communication with older adult clients, and what examples are supported by evidence-based resources in therapeutic Communication with Older Adult Clients?
What Culturally Competent Safe Practices in Caring for The Older Adult Population are current? Especially for culturally competent practices that might impact quality improvement practices and safety?.
Please provide references used
Therapeutic communication with older adult clients involves empathetic, respectful, and patient-centered interactions. It fosters trust, mutual understanding, and promotes emotional well-being. Open-ended questions, active listening, and validation are key components.
Non-therapeutic communication lacks empathy, respect, or fails to address clients’ emotional needs. This can include interrupting, giving unsolicited advice, or using medical jargon that confuses older adults.
Validation: Using validation techniques such as reminiscence therapy, acknowledging older adults’ life experiences, and empathizing with their feelings. (Williams et al., 2018).
2Empowerment: Providing older adults with choices and involving them in care decisions to enhance their sense of control and autonomy (Haugan et al., 2018).
Active Listening: Allowing older adults to express their concerns, fears, and emotions while showing attentive and empathetic listening (Borges et al., 2019).
Language and Communication: Understand diverse cultural communication styles, including non-verbal cues, and use language interpretation services when needed (National Institute on Aging, 2020).
Religious and Spiritual Practices: Respect older adults’ religious beliefs and practices, ensuring they have access to religious services and dietary preferences (American Geriatrics Society, 2016).
Cultural Awareness:Educate healthcare providers on diverse cultural beliefs, practices, and preferences, and how they might impact healthcare decisions (Potter et al., 2019).
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