Process Improvement Flow Chart

As-Is Process Flow Chart Evaluation

Select a process from an organisation you work for or are familiar with. You will use this process in your Week 2 & Week 4 Signature Assignments as well.

Create a flowchart of the as-is process using Microsoft Word, PowerPoint, Vizio, or Excel.

Evaluate the efficacy of your process using process improvement techniques.

Process Improvement Flow Chart

Determine how the process can be improved based on the results of your evaluation.

Define metrics and measure the current process.

This process can be improved through automation. The primary metrics that will be deployed include the time taken to process consumer orders from the initial stages to shipment. This metric will provide essential details about the effectiveness of the intervention. The evaluation shows that the process takes a lot of time due to the complexity of the warehousing, order sorting and forwarding to the shipping department for delivery.

Use process improvement techniques to improve the process. Create a flow chart of the improved process using Microsoft Word, PowerPoint, Vizio, or Excel. Use your professional judgment to ascertain how the future process will perform according to your metrics.

Summary

Write a 525-word executive summary that includes the following:

• A brief description of the process based on the flowchart of the processes current state
• The results of your process evaluation and how the weak points can be strengthened. Include a description of the process improvement technique(s) used.
• A brief description of process improvements based on the process of the future state
• How you anticipate the future process will perform based on metrics used to evaluate the process current state
• A description of your process improvement project to achieve the future process state